Resources

Insights for the future

A clockface split into many facets through the lense of a kaleidoscope

Blog Post

Average Handle Time: More Than Meets the Eye

Mike Hubbarth December 6, 2021

Silhouettes of several people in a three dimensional digital matrix

Blog Post

Enhancing the Agent Experience through AI and ML: A Model for Business Transformation

Matt Coughlin December 6, 2021

Blog Post

Telling Data Driven Stories That Can Save the World

Stefani McCloskey December 6, 2021

Three whooping cranes flying through a partly cloudy sky

Blog Post

Cost Considerations for Migrating your Contact Center to the Cloud (CCaaS/Contact Center as a Service)

Erik Zecevich December 6, 2021

A closeup shot of a section of a model of the USS Enterprise from Star Trek

Blog Post

Blending Star Trek Learnings into Our Core Values

Drew Conrad December 6, 2021

A laptop in the dark with its keyboardilluminated by the glow of the screen

Blog Post

Don’t Lose the IoT Game Before You Start

Diallo Gentry December 6, 2021

Podcasts/Speaking

Matt Coughlin, Founder & CEO of XSELL Featured on the Fireside: Chicago Podcast

XSELL Technologies April 2, 2021

Podcasts/Speaking

Matt Coughlin, Founder & CEO of XSELL Featured on Into the Corner Office Podcast

XSELL Technologies January 22, 2021

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